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Ask Compliance…how to reset Days on Market in your listing
By Carol Keller and Steve O’Leary
AAR MLS Rules & Regulations Committee members
Question: A listing of mine expired a year ago. The sellers recently decided to re-list the same property with me. I went to reactivate my old listing, and because it had been off the market for more than 30 days, my Days on Market should have reset to zero, but it didn’t. The property is showing 382 days on market! What did I do wrong, and how do I fix it?
Answer: You are correct that a property must be in an “off-market” status for 30 full days before Days on Market will reset to zero. The catch is that you must input an entirely new listing in order for the days to reset.
Days on Market:
Do…
Make sure the property has been in an off-market status for 30 full days (withdrawn, expired, temporarily off market)
Enter a brand new listing after 30 days for Days on Market to reset to zero
Do not…
Put an old listing number back to Active
Go into a listing that is Temporarily Off Market and change status to Withdrawn
(The system will recognize new activity on the listing)
Refresh an old listing
If you do these things, even if the property has been off the market for 30 full days, the system will calculate the Days on Market from the original listing date of your old listing rather than your new current list date.
If you find yourself with a Days on Market issue, don’t worry. It is possible to correct. Contact the Metrolist Compliance Department to find out if they can help. But remember the property must be off the market for 30 full days in order for Days on Market to reset.
For Days on Market or listing input questions, contact the Metrolist Compliance Department at (303) 850-9576 or compliance@metrolist.com.
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